Introduction

          BMJ’s Happy Treats Company is owned and operated by practicing bakers. It is founded on the idea that maintaining satisfied customers is essential to the bottom line. With this in mind, the company will be working hard to ensure that all of their customers’ expectations are exceeded in all transactions. To maintain a presence within baking community and close relationships to customers.

            The mission of BJM’s Happy Treats:

• To support and contribute to the community or events by offering cookies and other pastries.
• To teach and share our craft and practice responsibility to the environment.

Through baking, we connect with our community by creating delicious and healthy banana cookies, cupcakes and cakes, feeding our family, friends and neighbors. We are passionate about baking innovative products that taste delicious and make every eating experience more satisfying.

Success will ultimately be measured by our customers choosing us because of their belief in our ability to meet or exceed their expectations of price, service and selections. 

In order for BJM’s Happy Treats to succeed they must:

• Provide for the satisfaction of 100% of our customers and vendors.
• Advise and promote in areas where our target customer base will learn about our store.
• Continuously review our inventory and sales and adjust our inventory levels.

   Sell products that are of the highest reliability and quality. We must offer as many or more premium products than our competition offers.

The objective as for customer satisfaction:

•    To create a store that offering a product that gives healthy benefits to the customers. 

The legal form of ownership is partnership because the owners bind their selves to contribute money, property, industry to a common fund with the intention of dividing the profit among their selves. This type of business organizations is appropriate for the proposed business/project, because aside from easy to organize it can also create a better management.